“My brother has complex communication needs, and ‘just once’ is something he often says—usually when we’re encouraging him to try something new. Whether it’s going to camp, trying a new activity, or starting a job program, he may say it a bit hesitantly—but he almost always gives it a try.

Over time, I’ve come to understand that ‘just once’ means: this feels hard or even a little scary, but I’m willing to try in my own way.

As parents and providers, isn’t that what we hope for? That our children can express themselves, be understood, and feel supported enough to try new experiences that bring meaning and joy to their lives.”

— Hannah

Speech-language pathologists (SLPs) support a wide range of communication needs, including:

• Speech sound/articulation

• Fluency (stuttering)

• Voice and resonance

• Feeding and swallowing

• Hearing-related communication needs

• Receptive and expressive language

• Executive functioning and cognitive communication

• Social communication

• AAC (augmentative and alternative communication)

For more information, visit: www.asha.org

Sessions are designed to be flexible and can take place in environments that best support your child’s progress:

• In-home (we come to you)

• In the community

• Via telehealth

ust Once is private pay only at this time.

We can provide a Superbill, which you may submit to your insurance company for possible reimbursement. Coverage varies, so we recommend contacting your insurance provider to ask:

• Do you accept a Superbill for speech therapy?

• What percentage of services is reimbursed?

• What information is required on the Superbill?

• Is an evaluation required before services begin?

• Do I need a referral from my pediatrician?

• How do I submit the Superbill?

• How long do I have to submit it?

Additional funding options

• We are contracted with the San Diego Regional Center (SDRC) for Early Start services (ages 0–3)

• For individuals over age 3, services may be funded through the Self-Determination Program (SDP)

Payment is due at the time of service unless otherwise specified.

We accept:

• Cash

• Check

• Credit/debit cards

• HSA/FSA cards

Consistent attendance and participation are essential for progress.

We understand that things come up, but we ask for at least 24 hours’ notice for cancellations.

Late cancellations & no-shows

A fee of $50 (or half the session cost for consultations) may be charged if:

• Cancellation is less than 24 hours’ notice

• You do not attend a scheduled session

Additional policies

• Sessions may end at the scheduled time, even if you arrive late

• After repeated late arrivals or missed sessions, services may be discontinued

• A parent/guardian (18+) must be present for the full session

Even on more challenging days, session fees still apply to account for clinician time and preparation.

We appreciate your understanding and will always do our best to be flexible when possible.

Sessions are available Monday–Friday, approximately 8:30 AM–5:00 PM.

Availability may vary depending on your location within San Diego.

Please note that afterschool session times are currently full.

Under federal law, you have the right to receive a Good Faith Estimate (GFE) if you are not using insurance.

A GFE provides an estimate of the expected cost of services. Because therapy needs vary, this estimate is not a contract and may change based on:

• Number of sessions

• Frequency of services

• Individual needs

Important notes

• You can request a GFE before scheduling services

• If your bill is $400+ more than your estimate, you have the right to dispute it

• Be sure to save a copy of your GFE

For more information, visit: www.cms.gov/nosurprises or call 1-800-985-3059